Mesa Central's restaurant booking software puts your widget, waitlist, floor plan and walk-ins in one live picture, so the host stand knows who is coming and where they will sit.
A booking for eight comes in through your website. It lands on the timeline with the nut allergy already noted.
Three walk-ins at the door. The host sees which tables fit a party of three and seats them from the floor plan.
A table frees up. The next party on the waitlist gets the offer on their status page and accepts it from their phone.
Add the booking widget to your website and guests book straight into Mesa Central. Availability follows your opening hours, capacity and table rules, so you only offer tables you can serve.
Switch between list, timeline, floor map and month calendar. Each day shows bookings, guests, cancellations and no-shows, and for the coming weeks an estimate of bookings still to come, based on your own history.
The host drags a booking or a waitlist party onto a table. Mesa Central shows which tables fit, flags who is late and asks before seating on a table held for someone else. The booking then carries the guest, the order and the bill, so nobody types the details twice.
Guests join with a name and party size and follow their place on their own status page. When a table frees up, they accept or decline the offer before the reply time runs out.
Everything included
Included in the plan, together with every other module.
Questions
Yes. You add the booking widget to your website with a short embed code. Guests see real availability, book in their own language and the booking appears in Mesa Central straight away.
You set a grace period per restaurant, 15 minutes by default. After that a booking can be marked as a no-show with a reason, and the table is released only when no open order, unpaid balance or other booking is still on it.
Yes, by email. You choose how many hours before the booking the reminder goes out, 24 by default. Guests also get an email when you change or cancel their booking.
Through Google, yes: there is an optional connection with Reserve with Google, switched on per restaurant, and bookings made there arrive in Mesa Central like every other booking. Connections with TheFork and OpenTable are coming soon.
Join the waiting list. Selected restaurants try new features, share feedback and take part in the evolution of Mesa Central.